Privacy policy.

Effective Date: January 1, 2025

At Healthy Healing and Wellness, we value your privacy and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or website.

1. Information We Collect

We may collect the following types of information:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Health-related information voluntarily shared through forms, consultations, or communication

  • Non-personal data (e.g., browser type, device, site usage analytics)

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Respond to service inquiries or follow-ups

  • Send confirmations, reminders, or important updates

  • Improve our services and website

  • Comply with legal and healthcare-related obligations

3. HIPAA Compliance

Healthy Healing and Wellness is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Any health-related information you provide is considered Protected Health Information (PHI) and will be handled in accordance with HIPAA regulations.

We will:

  • Only collect, use, or disclose PHI as necessary to provide services and fulfill legal obligations

  • Obtain your written authorization before using or sharing your PHI for non-treatment or non-payment purposes

  • Securely store and protect your PHI from unauthorized access, loss, or disclosure

  • Provide you with the right to access, correct, or request restrictions on your PHI

A more detailed Notice of Privacy Practices (required under HIPAA) is available upon request or may be provided at the time of service.

4. Sharing Your Information

We do not sell or rent your personal or health information. We only share it:

  • With your written consent

  • With trusted service providers who assist us in providing care or support (e.g., scheduling, billing platforms), and who are bound by confidentiality agreements

  • When required by law or court order

5. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal and health information. Digital communication is encrypted whenever possible.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality and track anonymous usage data. You can manage cookie preferences in your browser settings.

7. Your Rights

You have the right to:

  • Access or request a copy of your information

  • Request corrections to inaccurate health or contact information

  • Request restrictions on how your PHI is used or shared

  • Withdraw your consent for certain uses

  • File a complaint if you believe your rights under HIPAA have been violated

8. Children’s Privacy

Our services are not intended for children under age 13. We do not knowingly collect information from anyone under this age without verified parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a new effective date. Continued use of our services after changes constitutes acceptance of the new terms.

10. Contact Us

For questions, concerns, or to make a privacy-related request, please contact:

Healthy Healing and Wellness

203-584-6918

healthyhealingpllc@gmail.com

If you believe your rights under HIPAA have been violated, you also have the right to file a complaint with the U.S. Department of Health and Human Services at www.hhs.gov.